PRIVACY POLICY

EFFECTIVE DATE: MAY 2025

Savvvy Resolutions LLC ("Company", "we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information across our website, services, forms, text communications, and coaching programs.

BY USING OUR WEBSITE OR SERVICES, YOU AGREE TO THE TERMS OUTLINED IN THIS PRIVACY POLICY.


1. INFORMATION WE COLLECT

PERSONAL INFORMATION

We may collect the following types of personal information:

- Name, email address, phone number

- Payment details (via Authorize.net)

- Login credentials for SmartCredit (where applicable)

- Communication history and service preferences


2. HOW WE USE YOUR INFORMATION

We use your data to:

- Set up and manage your account

- Provide customer support via SMS or email

- Deliver coaching and educational services

- Analyze service usage and improve our offerings


3.  Communication Consent

BY PROVIDING YOUR PHONE NUMBER OR EMAIL AND CHECKING THE APPROPRIATE OPT-IN BOX, YOU AGREE TO RECEIVE COMMUNICATION FROM SAVVVY RESOLUTIONS LLC, INCLUDING APPOINTMENT REMINDERS, UPDATES, AND AnY PROMOTIONal MESSAGES. By submitting your contact information, you agree to receive communications from Savvvy Resolutions LLC, including educational updates, service announcements, and promotional offers via email or text.


You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in any email or replying “STOP” to SMS messages.


We comply with the CAN-SPAM Act and applicable state/federal regulations to protect your privacy.

4. Opt-Out and Help

To opt out of SMS messages, reply STOP. To receive support, reply HELP or contact us via email or phone. Opting out may affect service communications.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and third-party analytics tools such as Google Analytics and Meta Pixel to improve our website. Disabling cookies may limit functionality.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy. Users may request deletion of their data, unless retention is required by law.

7. DATA SECURITY

WE IMPLEMENT REASONABLE ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS TO PROTECT YOUR PERSONAL INFORMATION. HOWEVER, NO SYSTEM IS 100% SECURE, AND WE CANNOT GUARANTEE COMPLETE DATA SECURITY.

8. Third-Party Services

Our platform integrates with services like SmartCredit and Authorize.net. We are not responsible for their content, terms, or failures. Use of these services is at your discretion.

9. THIRD-PARTY LINKS

OUR SITE MAY CONTAIN LINKS TO THIRD-PARTY WEBSITES. WE ARE NOT RESPONSIBLE FOR THE CONTENT, PRIVACY PRACTICES, OR TERMS OF THESE EXTERNAL WEBSITES.


10. YOUR RIGHTS

YOU MAY:

REQUEST ACCESS TO THE PERSONAL DATA WE HAVE ABOUT YOU REQUEST CORRECTIONS OR DELETIONS WITHDRAW CONSENT FOR MARKETING COMMUNICATIONS AT ANY TIME. TO EXERCISE THESE RIGHTS, EMAIL US AT: [email protected]

10. Contact Us

For any questions about this Privacy Policy, contact us at:

Email: [email protected]

Phone: +1 559-574-3465

Website: www.savvvyresolutions.com



TCPA Consent & Privacy. Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, our agents, representatives, affiliates, or anyone calling on our behalf, you expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your loan and/or account, at any telephone number, or physical or electronic address you provide or at which you may be reached. You agree we may contact you in any way, including SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system. Automated messages may be played when the telephone is answered whether by you or someone else. In the event that an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. You consent to receive SMS messages (including text messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means), with information or questions about your account. You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number. Your cellular or mobile telephone provider will charge you according to the type of plan you carry. You also agree that we may contact you by e-mail, using any email address you have provided to us or that you provide to us in the future.